Privacy Policy

This privacy policy describes how Genz Shop Zilla ("we," "our," or "us") collects, uses, and shares your personal information when you use our mobile application and related services.

Information We Collect

We collect the following types of personal and sensitive user data:

• Personal Information: Name, email address, cell phone number, and billing address
• Location Data: We collect and process location data to provide location-based services, including: - Delivering products to your correct address - Showing nearby stores and available products - Optimizing delivery routes - Providing location-based promotions and offers Location data is only collected when the app is in use and with your explicit permission
• Payment Information: Credit card information (processed securely through our payment processors)
• Device Information: Device ID, IP address, and app usage data
• Photos and Documents: Prescription images (when required by law) and prescription PDFs

Data Security

We implement appropriate security measures to protect your personal data:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Secure access controls and authentication
• Regular security training for our staff
• Monitoring for unauthorized access attempts

Data Sharing

We share your data with the following parties:

• Payment processors for transaction processing
• Delivery partners for order fulfillment
• Cloud service providers for data storage
• Analytics providers to improve our service

Data Retention and Deletion

We retain your personal data for as long as necessary to provide our services and comply with legal obligations. You can request deletion of your personal data by contacting our privacy team. Upon request, we will delete your data within 30 days, except where we are legally required to retain it.

Cookies

We use session cookies to maintain your login status and improve user experience. Cookies are required to use the Genz Shop Zilla service. We do not use permanent cookies.

Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Opt-out of marketing communications
• Control location data collection through device settings

Changes to Privacy Policy

We may update this privacy policy periodically. We will notify you of significant changes by email and through prominent notices on our app.

Contact Us

For privacy-related inquiries or to exercise your rights, please contact us at:

Email:Genzshopzilla@gmail.com
Phone: [ +91 9045758833]
Address: [ Jwalapur, Haridwar, Uttarakhand, 249407, India]

Last updated: January 13, 2025